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Coronavirus Update

Valued Edge of Town Auto Customers,

Edge of Town Auto remains committed to doing everything we can to ensure the safety of our customers and employees. The health and peace of mind of our customers, staff and communities is our highest priority. Due to the executive order issued by New York Governor Cuomo we will be changing how we conduct business the next few weeks.

Our service department will remain unaffected and will remain operational during its normal business hours. To schedule an appointment, feel free to call, email or stop in. Our showroom will remain closed until further notice for sales. Automobile and recreational purchases can still be made, they however must be completed via telephone, or any other online way of communication. By using the telephone, texting services, the internet, and other no/low-contact communications we will dramatically reduce our chances of putting you and our employees in harm’s way. Our website will continue to operate as normal and the online store is shipping daily.

 

Parts

Online – Our website is open 24/7. Browse and buy from the safety and convenience of your home. We have a large inventory in stock to minimize potential supply disruptions and are shipping daily.
Local – Our parts department will continue to provide you with expert, timely, and safe support in the following ways:
Ordering – Call, text, or email – As always, contact our store and we will connect you directly with our parts experts who will assist you by phone, text, or email to get you the parts or accessories you need.

Pickup

Outside Pickup – Call-in and online orders for pickup will be clearly labeled and set outside the store for convenient pickup. Just let us know when you’ll be by and we’ll have them ready.
Direct Shipping – Whether you call us or order online we can ship directly to your door for the most convenient and safest experience

Service – Our technicians will continue to support your service needs.

Scheduling & Inquiries – Please call our store and we will connect you directly to Angel to schedule your service appointment.
Vehicle Pickup & Drop-off – Once service has been scheduled and/or completed, we will call you to discuss details related to pick-up or drop-off of vehicle and work with you to minimize unnecessary contact.

Sales – Our sales team continues to be available electronically during regular store hours by phone, text, or email.

Call, text or email – Use these communication methods the same as you always have.
Online – Go to edgeoftownauto.com/inventory to view our extensive inventory. It’s easy to get details for any of our machines and to request follow-up from our sales professionals.

We will continue to stay informed on the latest impacts and actions related to coronavirus and to communicate with our teams and with you, so that together we will reduce the risk of its spread. Just to reiterate, in addition to the ongoing precautions we are taking to ensure we all stay safe, we remain committed to providing you with the very best support possible.

Sincerely,
Edge of Town Auto Staff

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